Frequently Asked Questions

Do you do a free discovery call so that I can check if you are the right coach for me?

Yes, I'm happy to do a 15 minute discovery call, just send me a message via the contact me page and I'll send you some times for a call.

For anyone who is tempted by a 12 month programme, but who doesn't want to invest until they have had a full discussion with me, by all means, book a One to One coaching session and make it clear in that session that you are considering the 12 month option. I can tell you fully about everything involved and I can get the information from you about the changes you want to bring in your life and a decision can be made at the end of that session. Upon booking the 12 month programme, I will fully refund the one to one coaching fee.

What times are you available to meet with clients?

I am available from 9.15am to 3pm Monday to Friday and from 5pm to 9pm on Mondays, Wednesdays and Thursdays. You will be sent a link to my calendar once you have paid for a session.

I would love to work with you but I can't see a programme that fits?

By all means, book a one to one session with me and highlight this at the start of the session and we can create something tailored to you. Or if you have a specific question, feel free to send it via the contact page and I will respond within 24 hours, Monday to Friday.

I don't think I can commit to doing 15-20 minutes of exercises daily for the 30 days following our session.

Daily repetition of the exercises is absolutely crucial if you wish to rewire your neural pathways and bring about lasting change. If occasionally you miss 1, 2 or 3 days, no worries, you can always do a load together to catch up.

For those on the 12 month programme, yes life can get in the way and you can stray from the exercises for a few weeks. Its not a problem as long as you catch up when you can.

I do provide a tracker so that you are reminded of the exercises and you can mark them off each day. I also send a couple of texts each week to remind you of the exercises and to help with accountability.

If you feel that you are not in a position to do the exercises daily for 30 days, it may be worth signing up to our newsletter and reconnecting in the future when you do feel more ready.

Do you offer refunds?

I don't offer refunds on sessions which you have attended, because you have paid for my time and expertise. The exercises I use are incredibly effective but there are no guarantees that they will work for everyone. It is incredibly important that anyone using my services, carries out the exercises daily, or as close to daily as they can.

If someone needs to pause a programme, such a 12 month programme due to major events in their life, I can certainly pause and restart at a later date.

Do you accept payment via Access to Work?

I am willing to accept Access to Work payments from DWP.

Do you work with businesses?

No, all of our work is personal coaching.

Frequently Asked Questions

Do you do a free discovery call so that I can check if you are the right coach for me?

Yes, I'm happy to do a 15 minute discovery call, just send me a message via the contact me page and I'll send you some times for a call.

For anyone who is tempted by a 12 month programme, but who doesn't want to invest until they have had a full discussion with me, by all means, book a One to One coaching session and make it clear in that session that you are considering the 12 month option. I can tell you fully about everything involved and I can get the information from you about the changes you want to bring in your life and a decision can be made at the end of that session. Upon booking the 12 month programme, I will fully refund the one to one coaching fee.

What times are you available to meet with clients?

I am available from 9.15am to 3pm Monday to Friday and from 5pm to 9pm on Mondays, Wednesdays and Thursdays. You will be sent a link to my calendar once you have paid for a session.

I would love to work with you but I can't see a programme that fits?

By all means, book a one to one session with me and highlight this at the start of the session and we can create something tailored to you. Or if you have a specific question, feel free to send it via the contact page and I will respond within 24 hours, Monday to Friday.

I don't think I can commit to doing 15-20 minutes of exercises daily for the 30 days following our session.

Daily repetition of the exercises is absolutely crucial if you wish to rewire your neural pathways and bring about lasting change. If occasionally you miss 1, 2 or 3 days, no worries, you can always do a load together to catch up.

For those on the 12 month programme, yes life can get in the way and you can stray from the exercises for a few weeks. Its not a problem as long as you catch up when you can.

I do provide a tracker so that you are reminded of the exercises and you can mark them off each day. I also send a couple of texts each week to remind you of the exercises and to help with accountability.

If you feel that you are not in a position to do the exercises daily for 30 days, it may be worth signing up to our newsletter and reconnecting in the future when you do feel more ready.

Do you offer refunds?

I don't offer refunds on sessions which you have attended, because you have paid for my time and expertise. The exercises I use are incredibly effective but there are no guarantees that they will work for everyone. It is incredibly important that anyone using my services, carries out the exercises daily, or as close to daily as they can.

If someone needs to pause a programme, such a 12 month programme due to major events in their life, I can certainly pause and restart at a later date.

Do you accept payment via Access to Work?

I am willing to accept Access to Work payments from DWP.

Do you work with businesses?

No, all of our work is personal coaching.

© Copyright 2023. The Highest Frequency. All rights reserved

© Copyright 2023. The Highest Frequency.

All rights reserved